{"id":4055,"date":"2020-05-21T20:23:18","date_gmt":"2020-05-21T18:23:18","guid":{"rendered":"https:\/\/mrcomnichannel.ch\/?p=4055"},"modified":"2021-05-06T19:09:18","modified_gmt":"2021-05-06T17:09:18","slug":"digital-transformation","status":"publish","type":"post","link":"https:\/\/mrc.noinstaging.website\/en\/solutions\/digital-transformation\/","title":{"rendered":"DIGITAL TRANSFORMATION"},"content":{"rendered":"<p>Digital Transformation is the process that, through use of new digital technologies, allows you to create, modify, and improve business processes, corporate culture, and customer experience; thus maximising cost efficiency and potentially opening up new business opportunities. MRC supports companies in this transitional phase of the market where digital integration into the business approach is a must, not just a nice-to-have.<\/p>\n<p>Thanks to our partners' expertise, we at MRC guarantee speed in the execution of the analysis by setting detailed objectives with a precise execution timeline for the activities.<\/p>\n<p>Moreover, MRC constantly monitors the main elements of success (KSF) determined in the Digital Transformation process:<\/p>\n<ul>\n<li>verify that internal management is fully aware of Transformation objectives;<\/li>\n<li>control over digital tools used to track change results;<\/li>\n<li>coaching for individuals in key roles that promote collaboration across business departments.<\/li>\n<\/ul>\n<p>People Strategy:<\/p>\n<p class=\" translation-block\">Staffing strategy aimed at lean, effective processes and measurable results; Talent Experience creation, through KPI review, know-how contamination, osmosis between generations, Academy and internal Laboratories, as well as Board Assessment from an Omnichannel perspective. Smart Working processes implementation and related Remote Engagement proposition.<\/p>","protected":false},"excerpt":{"rendered":"<p>Starting from the use of new digital technologies, MRC OmniChannel helps its clients to tweak, improve, business processes, corporate culture and customer experience by streamlining costs and paving the way towards new business opportunities.<\/p>","protected":false},"author":1,"featured_media":23313,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[10],"tags":[3],"_links":{"self":[{"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/posts\/4055"}],"collection":[{"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/comments?post=4055"}],"version-history":[{"count":6,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/posts\/4055\/revisions"}],"predecessor-version":[{"id":23000,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/posts\/4055\/revisions\/23000"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/media\/23313"}],"wp:attachment":[{"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/media?parent=4055"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/categories?post=4055"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mrc.noinstaging.website\/en\/wp-json\/wp\/v2\/tags?post=4055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}