WOULD YOU LIKE TO GROW YOUR BUSINESS USING OMNICHANNEL SOLUTIONS?
About us
Established in 2018 by a team of professionals boasting several years of experience in delivering groundbreaking services and solutions in strategy, business organization, operational processes, information systems, and the digital world.
HOW WE CAN HELP YOU
RTBH.AI EXTENDED BRAND ANALYSIS
La nuova frontiera dell’intelligenza artificiale. Basato sull’unico motore esistente addestrato in scienze cognitive, RTBH.ai misura lo stato di salute di qualsiasi brand, verifica il sentiment, il posizionamento e i valori associati, mappa gli argomenti di discussione e valuta il percorso di conversione con un approccio scientifico e quantitativo. Fornisce informazioni tempestive e azionabili per supportare la strategia di marketing. Il potente motore di RTBH.ai raccoglie e interpreta in tempo reale miliardi di opinioni spontaneamente espresse in rete dai consumatori.
Sales growth through OmniChannel solutions
We provide solutions to the most complex challenges for our clients, offering innovative strategy, business organization, and digital services and solutions.
Operation optimization, sales boost, customer management through contact center
MRC employs an Omnichannel model for managing all activities related to Contact Centers; focusing in particular on customer satisfaction, increased sales volumes, revenue growth, and cost reduction.
Digital Transformation
Starting from the use of new digital technologies, MRC OmniChannel helps its clients to tweak, improve, business processes, corporate culture and customer experience by streamlining costs and paving the way towards new business opportunities.
Temporary Management
MRC provides companies with specialized and highly experienced Temporary Managers, on a full-time or part-time basis, to handle any situation or contingency: from digital transformation to corporate turnover, from generational change to temporary replacement, from crisis management to restructuring of business areas, to independent presence on the Board of Directors.
GDPR - Privacy Assessment Tool
From May 25, 2018, every organization must comply with EU Regulation No. 679/2016 (GDPR, General Data Protection Regulation). MRC supports companies in all stages that involve GDPR regulations, starting from design and improvement audits, to training.
People Strategy
Staffing strategy aimed at lean, effective processes and measurable results; Talent Experience creation, through KPI review, know-how contamination, osmosis between generations, Academy and internal Laboratories, as well as Board Assessment from an Omnichannel perspective. Smart Working processes implementation and related Remote Engagement proposition.
NEWSROOM
Raccolta delle pubblicazioni più attuali di MRC Omnichannel SAGL su tematiche economico-finanziarie e sui principali settori merceologici.